Privacy Policy


Effective Date: September 10, 2025

At ETX Moving, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our website or moving services. By interacting with our website, chatbot, or booking with us, you agree to the terms of this policy.

1. Information We Collect
Personal Information
 When you fill out a contact form, request a quote, use our chatbot, or schedule a move, we may collect your name, email, phone number, company name, address, and service details.
Usage Data
 We may collect information about how you use our website, including your IP address, browser type, device, pages visited, and the time you spend on our site.
Cookies and Tracking
 We use cookies and similar technologies to improve your browsing experience and analyze website performance. You can disable cookies in your browser at any time.

  • We use Google Analytics to understand how visitors interact with our site. Google may collect information such as your IP address and browsing activity. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

Chatbot Interactions
 If you use our chatbot, we may collect your name, email, phone number, and the information you share in the conversation. This information helps us respond to your inquiries and improve customer service.
Third-Party Lead Forms
 When you submit a request through a form powered by a third-party service provider, your information may be stored and processed on their servers. These providers only process data on our behalf and are not authorized to use it for other purposes.

2. How We Use Your Information
We use the information we collect to:

  • Respond to quote requests and inquiries
  • Process service bookings and payments
  • Improve website functionality and customer experience
  • Communicate updates, confirmations, or promotional offers (you may opt out anytime)
  • Analyze website traffic and performance through Google Analytics

3. How We Protect Your Information

  • We use secure servers and industry-standard encryption where applicable.
  • Access to personal information is restricted to authorized staff only.
  • We do not sell or rent your personal information to third parties.

4. Sharing Your Information
We only share your information in the following cases:

  • With trusted third-party service providers (such as payment processors, lead form providers, or subcontracted moving partners) to fulfill our services
  • When required by law, regulation, court order, or legal process
  • With analytics providers (such as Google) that help us improve website performance

5. Your Rights
Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to update or correct inaccurate data
  • Request deletion of your personal data (unless we must retain it for legal or operational reasons)

To make a request, email us at mark@etxmoving.com

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:

ETX Moving
115 Angelina Dr Bullard, TX 75757
mark@etxmoving.com
(903) 714-387